Payment’s Consultant

Position: Full time, Office based

Location: Newlands, Cape Town

Please send your updated CV to Michelle - kindo.m@abcworldwide.com

COMPANY PROFILE

Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.

They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider (No. 35134) and authorized by the SARB to act as a Foreign Exchange Intermediary (No. 1431).

Job Overview

The role requires the consultant to identify the required supporting documentation, complete the BOP form accurately and submit the relevant information to the bank. A successful candidate will have a keen mind for compliance and administration. This includes working in accordance with the Exchange Control Rulings to mitigate risk of money laundering and terrorist financing. They will have excellent attention to details, the ability to work in a team and organizational ability.

Who will you report to?

Our client is looking for a Payments Consultant specializing in Payment’s function. The payments consultant will report to the Head of Payments. The Payments Consultant will process our individual and corporate clients’ payments by working with our banking partners.

Responsibilities and duties

• Completing BOP forms accurately and timeously
• Submitting supporting documentation to banking partners for processing of payments
• Liaising with banking partners on payment queries regarding beneficiary details, exchange control and compliance
• Ensuring that client documentation is filed correctly on the various digital platforms
• Managing client queries relating to payments
• Allocation of inward funds and supporting documentation
• Loading and verifying beneficiaries for payments
• Loading, verifying, and authorizing of ZAR payments
• Other administrative duties

Key Competencies

• Principles and ethics: Adhering to good practice and ethical Principles and Values. Good work ethic with a willingness to go the extra mile and work as a team player. Must be motivated, energetic and committed to the role
• Meticulous: Impeccably accurate with a keen eye for detail
• Service delivery: Delivering results and exceeding customer expectations
• interpersonal skills: Excellent interpersonal skills and the ability to work effortlessly with clients and the team. Displays gravitas & emotional maturity
• Adaptability: Modifies approach in the face of new demands. Supports change initiatives, adjusting their actions appropriately when presented with additional information. Rises to new challenges
• Efficiency: Organized with excellent diary and time management skills. Makes timely decisions and accepts accountability for own actions, working well under pressure. Committed to targets and deadlines and able to multitask efficiently
• Presentable: Neat, tidy, presentable, and professional in appearance and manner
• Communication: Excellent written and oral communication ability. Impeccable telephone etiquette. Able to handle difficult client queries politely and effectively

Minimum Qualifications and Experience

• Matric
• Relevant Diploma or degree
• Minimum 2 years’ experience in administrative position in finance / banking
• Excellent computer skills