Work in Joburg
Find a job in South Africa’s mega city
ABC Joburg is a sister company of ABC Worldwide. Based in Sandton, the team of recruiters is focused on candidates and roles in and around Johannesburg.
The City of Gold
Johannesburg is a centre of mining, manufacturing, and finance. All the mining houses are headquartered in the city, as is the Chamber of Mines, which regulates the industry. Local factories in Johannesburg and on the East Rand produce a great variety of goods ranging from textiles to specialty steels. A substantial engineering sector serves the needs of the mining industry. Virtually all the country’s banks, insurance companies, and building societies have their head offices in the city. The Johannesburg Stock Exchange, founded in 1887 to raise capital for deep-level mining, lists more than 600 companies.
While Pretoria, the South African capital, is only 40 miles to the north, most state ministries have offices in Johannesburg. Many foreign countries retain consular facilities, largely to service the needs of overseas firms, hundreds of which operate in the city.
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Job Title
Travel Specialist: Direct Reservations (Supplier)Employment Type
Full TimeExperience
2 to 5 yearsSalary
NegotiableJob Published
23 February 2023Job Reference No.
281127003Job Description
We are looking for a creative, independent, dynamic, enthusiastic, service driven team player to join
the Reservations Team in JHB. The successful candidate will report to Direct Reservations Manager.
KEY OUTPUTS:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email
· Creative and out of the box planning and designing of itineraries
· Handling reservation requests either email or telephonic
· Processing of reservations from quote to finalising, including reservations, invoicing and travel
documents
· Professional servicing of our dynamic direct guests
· Proactive selling of our products and services ensuring the best possible safari for the guest
· Saturday duty and cell phone duty on a rotation basis
· Public holiday duty and cell phone duty on a rotation basis
· Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis
· Backup for colleagues when they are away from the office
· Expanding product knowledge through attending training sessions
· An independent, curious and “can do it” nature
· Upholding the cornerstones of the company ... Care of the people, Care of land, Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar,
Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
· A good knowledge on FIT and Groups policies and procedures
· A good knowledge of company Safari Offers
· Communication skills and a good command of the English language
· Tourplan reservations system, added advantage
SKILLS & ECPERIENCE REQUIRED:
Time & desk management
· Computer aptitude
· Understanding of travel industry
· Attention to detail
· Elaborating in writing explanations or descriptions
· Exceptionally customer focused
· Creativeness, flexibility, high energy and patience
· An independent, curious and “can do it” nature
· A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
· Tourplan reservations system
· Creativeness, flexibility, high energy and patience
· Must have at least 5 years reservations experience preferably in a tour operating environment, no
hotel, car rental reservations
