Work in Joburg
Find a job in South Africa’s mega city
ABC Joburg is a sister company of ABC Worldwide. Based in Sandton, the team of recruiters is focused on candidates and roles in and around Johannesburg.
The City of Gold
Johannesburg is a centre of mining, manufacturing, and finance. All the mining houses are headquartered in the city, as is the Chamber of Mines, which regulates the industry. Local factories in Johannesburg and on the East Rand produce a great variety of goods ranging from textiles to specialty steels. A substantial engineering sector serves the needs of the mining industry. Virtually all the country’s banks, insurance companies, and building societies have their head offices in the city. The Johannesburg Stock Exchange, founded in 1887 to raise capital for deep-level mining, lists more than 600 companies.
While Pretoria, the South African capital, is only 40 miles to the north, most state ministries have offices in Johannesburg. Many foreign countries retain consular facilities, largely to service the needs of overseas firms, hundreds of which operate in the city.
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Job Title
Greek-speaking Customer Sales and Service RepresentativesEmployment Type
Full TimeExperience
5 yearsSalary
NegotiableJob Published
18 January 2023Job Reference No.
766391691Job Description
Brief Job description
- provide superior airline reservation services to customers
- Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Requirements
Skills & Knowledge
- Native/ Advanced level Greek & English Language Skills
- Matric (Grade 12 or Equivalent qualification)
- Computer literacy at intermediate level
- No criminal record
- Experience in Customer Services / Call Centre / travel and tourism sector advantageous
- Demonstrated ability to resolve customer complaints and offer alternative solutions
Work hours
- 8.5 – 9 hour shifts per day on rotation
- Shifts to be rostered from Mondays to Sundays including local and market public holidays
- Operational hours: 09h00 – 21h15
- Work from home or work at offices (located in V&A Waterfront, Cape Town)
- Work from home requires own Fibre fixed line internet connection & UPS solution at own cost
- Training: 4 – 6 weeks
- Probation period: 4 months
Salary and Benefits
- Permanent, Full-time employment
- Market-related salary
- Work from home or at offices
- Paid Training
- Benefits:
- Employee assistance programme
- Health insurance benefit
- Provident fund