KEY OUTPUTS:

GENERAL:
· Responsible for the maintenance and improvement of all buildings and associated
infrastructure primarily water purification systems and networks, electrical systems and
networks, waste water treatment and related infrastructure and IT networks and systems
located within &Beyond Ngala Private Game Reserve.
· Set, maintain and monitor detailed daily, weekly, monthly, annual preventative maintenance
plans.
· Ensure highest degree of workmanship and quality control are set and met by the
department.
· Ensure systems in place to facilitate immediate repair and maintenance to guest rooms and
areas.
· Plan, budget and execute renovations of existing infrastructure and buildings as well as
construction of new buildings and associated projects.
· Management, mentorship and training of maintenance teams.
· Management and liaison with specialist contractors and maintenance services.

PROCESSES:
· Manage and maintain stock control systems and procurement.
· Manage budgets and communicate any unforeseen costs.
· Management and control of preventative maintenance plans and systems.
· Manage recycling and waste management.
· Manage and reporting of sustainability statistics and audits.
· Source reliable suppliers and constantly strive to negotiate the best prices from them
· Sourcing of maintenance parts through local channels
· Control all maintenance related purchases
· Ensure your teams, treat all equipment with care and are trained in their areas of
responsibility
· Control wastage within your department
· Management and control of maintenance related machinery and tools.

FINANCES:
· Ensure stores and stocks are controlled
· Negotiate the best prices and spot check agreements
· Control the expenditure and manage the budgets to remain within the limits agreed on with
management.
· Ensure effective logistic planning to ensure necessary spares, equipment and materials.
· Report on and justify all expenditure

LEADERSHIP:
· Ensure that all staff are trained and competent to carry out their respective roles and
responsibilities.
· Manage performance through feedback and annual performance appraisals.
· Ensure all maintenance staff are sensitive to working in guest areas, noise levels, and
uniform is clean, neat and name badges are worn.
· Allocate staff to perform tasks according to prioritized needs.
· Recruit and induct new staff in conjunction with HR.
· Identify training needs within the maintenance department
· Keep an attendance register
· Ensure that your staff are properly equipped to carry out their duties safely and effectively
· Ensure that you are familiar with the HR policies and procedures manual and that you
understand the disciplinary procedures
· Develop your teams and individuals
· Ensure the right people are in the right positions
· Ensure your teams are guest focused
· Encourage, inspire and motivate staff
· Recognize great feedback and deal with negative feedback constructively and ensure
remedial efforts made to address future complaints.

EQUIPMENT AND MATERIALS:
· You will endeavour to keep a par stock of spares that will allow you to effect emergency
and other repairs efficiently
· The care for and purchase of tools and other equipment in your department will be your
responsibility
· Ensure that tools and spares are neatly stored and packed away
· Perform a stock take of tools quarterly and report any shortfalls to the management

PREVIOUS WORK EXPERIENCE REQUIRED:
· Must have at least 5 years’ experience as a Maintenance Manager in a similar sized
operation
· Extensive experience with the maintaining and repairs of water plants, waste water
treatment plants, industrial generators (250kva), as well as extensive experience related to
Plumbing, Electrical, (high and low voltage), Carpentry, Refrigeration and Air-conditioning,
IT and Wi-Fi networks, general construction and building maintenance.
· Ability to operate MS Excel and provide operational reports

OTHER REQUIREMENTS:
· Applicant requires valid driver’s license
PERSONAL CHARACTERISTICS:
· Able to handle pressure, and still operate effectively
· Able to use initiative in challenging circumstances
· Energetic, proactive person
· Good interpersonal skills – able to function as part of a team
· Attention to detail
· Diligence and self-motivation to meet deadlines and keep on top of your job
· Willingness/ability to share information and teach and inspire others

Duties are not limited to the above and you will be expected to assist with other aspects of the
business when requested.
This is a permanent live-in position